Conflict Resolution Services offers a series of workshops and training to help your team, organization, or group learn tangible skills in conflict management. The presentations offered incorporate small and large group discussions and are very dialogue focused.


Conflict Resolution Services can present on a variety of basic conflict resolution topics including, but not limited to:

  • Assertive Communication

  • Circle Processes

  • Mediation Basics

  • Organizational/Group Conflict

  • Cycle of Conflict Dynamics

  • Restorative Justice Principles


The CDP measures behaviors in conflict which allows for the opportunity for self-reflection about responses to conflict and suggestions for improvement. Groups on campus such as student organizations or staff teams can take the CDP and review their results to evaluate trends within the larger group related to constructive and destructive conflict behaviors, as well as hot buttons.


Learn what behaviors tend to escalate conflict and gain tactics for deescalating heightened situations.  This training can be customized to a variety of settings/scenarios (disruptive classroom behavior, group dynamics, customer service, one-on-one  interactions, etc. )

Customized Trainings

Conflict Resolution Staff offer customized training options for a variety of CSU groups including student organizations, faculty and staff departments, athletics, fraternity and more.

To learn more, please contact Ashlyn Friend