Conflict Resolution Services provides voluntary, neutral, confidential processes to assist undergraduate and graduate students when conflicts, disputes, or interpersonal challenges arise. We serve both students taking in-person classes as well as students pursuing coursework through CSU Online.
What is Conflict Coaching?
Many people report that conflict causes them to feel confused and anxious. Conflict coaching is a powerful one-on-one conversation with a conflict resolution staff member designed to help individuals gain the knowledge, skills, and tools to effectively manage current or future conflict situations.
Students have the opportunity to talk about their conflict confidentially, with the coach helping them to identify goals, gain increased clarity, and provide helpful tools and resources for moving forward.
Whom can meet with a Conflict Coach?
Undergraduate Students: We provide 1-on-1 coaching services to undergraduate students with a variety of concerns. Common areas of discussion include: roommate conflict, self-improvement, and organizational and team conflict.
Graduate Students: We work with both Master's and PhD level graduate students. Common areas of coaching are around employment and supervision, graduate advising or PI advising conflicts, colleague and interpersonal conflict, and self-improvement.
"It was helpful to brainstorm ideas about how to phrase things and practice saying difficult words in the appropriate manner. I thought [the coach] did a great job at being both sympathetic and fairly objective, as well as honest."
"[The coach] was kind, informative, helpful, and patient with me as we worked through my case together. With their help, a huge emotional and mental weight has been lifted off my shoulders."
"I finally felt like someone was there to listen about my struggles with my professor."
"This was very, very helpful. I'm definitely better equipped to deal with conflicts with those that I supervise. I've learned a great method for dealing with conflict and setting expectations."