Mediation is a voluntary and confidential process where a neutral third-party facilitator helps two or more people in conflict have a constructive conversation about important issues. The mediator does not take sides, give advice, or tell parties what to do.
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Conflict Resolution Services (CRS) staff will mediate small group disputes (i.e. roommate conflicts) and will also facilitate large-scale discussions involving multiple parties.
What To Expect
1
The first step in mediation is participating in an Intake. A CRS trained mediator will meet with you to discuss the conflict at hand and share more about the mediation process.
2
Upon completion of the intake, you can decide whether you would like to move forward with a mediation. If you or staff determine that mediation isn't a good fit, conflict coaching may be a helpful alternative.
3
If all parties agree to move forward with a mediation, you and a CRS mediator will prepare for the mediation. The mediation will be scheduled and will last approximately 2 hours. If more time is needed, accommodations will be made.