Mediation
A voluntary and private process where a neutral third-party facilitator helps two or more people in conflict have a constructive conversation about important issues.
Mediation Process
1
Schedule initial consultation
Submit a consult request. Note: Each party who is seeking mediation will be asked to schedule an individual consultation.
2
Consult meeting (30 minutes)
An opportunity to share why you are seeking a mediation, allowing the CR staff the opportunity to determine if the situation is appropriately suited for a mediation.
3
Invitation for mediation
If you and the mediator determine that a mediation would be the appropriate next step, the mediator will equip you with how to make an invitation to the other party/parties.
4
Pre-conference meeting (30 minutes)
If all parties agree to move forward with a mediation, each party will meet individually with the mediator to review the mediation process and expectations.
5
Mediation (2.5-4 hours)
- Setting the ground rules
- Opening statements
- Setting agenda
- Cross-talk
- Caucuses
- Resolution
6
Follow-up meeting (30 minutes)
Individual parties will meet with the mediator to de-brief the process and their experience.
FAQs
What is the purpose of mediation?
Mediation allows 2 or more parties to discuss their needs and perspectives and to find solutions and a path forward.
How do I know if mediation is right for me?
Once you schedule a 30- minute consultation to talk through your situation and determine is mediation is the best next step.
Can I do a mediation during my first appointment?
No. A mediation requires an intake appointment for all parties as well as pre-mediation meetings to prepare all parties.
Where will the mediation take place?
Often, the mediation will take place at the Student Resolution Center, as it serves as a neutral ground for mediation. If the space does not feel neutral to both parties, the mediator can identify and alternative location.
Can I bring a support person with me to the mediation?
Individuals can request to have a support person present in advance of the mediation. If one party requests a support person, the other party will be notified and allowed to request their own support person. The role of support people are to merely be present and not actively partake in the mediation.
The other party and I can’t be in the same room together. Can we still have a mediation?
Yes, as trained mediators, Conflict Resolution Services staff members are equipped to provide what is known as Shuttle Mediation, when it is appropriate.
Am I just going to end up having to defend myself?
No, because the purpose of mediation is to find ways for all parties to be heard and to have their needs met. During a mediation, the focus is on discovering ways to move forward.
The other party isn’t interested in mediation but I am. Can we still do a mediation?
No. Mediation is a voluntary process. The Conflict Resolution Services staff member will discuss other options with you if the other party declines a mediation.