Mediation is a voluntary and confidential process where a neutral third-party facilitator helps two or more people in conflict have a constructive conversation about important issues. The mediator does not take sides, give advice, or tell parties what to do.


Conflict Resolution Services (CRS) staff will mediate small group disputes (i.e. roommate conflicts) and will also facilitate large-scale discussions involving multiple parties.

What To Expect


The first step in mediation is participating in an Intake. A CRS trained mediator will meet with you to discuss the conflict at hand and share more about the mediation process.


Upon completion of the intake, you can decide whether you would like to move forward with a mediation. If you or staff determine that mediation isn't a good fit, conflict coaching may be a helpful alternative.


If all parties agree to move forward with a mediation, you and a CRS mediator will prepare for the mediation. The mediation will be scheduled and will last approximately 2 hours. If more time is needed, accommodations will be made.